DMV

DMV

New Law Extends Vehicle Registrations and Waives Penalties and Fees Due to COVID-19

Senate Bill 704 was signed into law on May 4, 2020. The new law gives NCDMV the ability to extend the validity of vehicle registrations five months for any credential that expires March 1, 2020, through August 1, 2020. Further, it gives NCDMV the authority to waive penalties and interest for this time period. Click here for more information.



4 Important points regarding your Combined Vehicle Registration Renewal and
Property Tax Notice during the COVID-19 Pandemic!
 
1) Normal staffing at the NC-DMV call center is about 140 customer service operators. To follow social distancing recommendations, the facility layout was adjusted, putting the current staff level at 60 employees. Callers that are not able to get through on the 919-715-7000 customer service line are encouraged to send any requests for assistance by going to the DMV websiteGo to the section titled "Ask NCDMV a Question", and choose the appropriate link.
 
2) Payment processing has been delayed due to NCDMV's planned move to it's new office in Rocky Mount and the COVID-19 short staffing.  You will receive your updated registration in the mail. Please do not try to go online or to a local branch if you have already mailed the payment. If you still have questions, see the information above about contacting them.
 
3) The easiest way to renew your tags is online.
 
4) License Plate Agency closures and modification of hours are changing constantly. The Edgecombe County Branch is currently open to the public. To find other LPA locations, go to the DMV website.
 
 
 
 
 
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